The Android mobile app version 1.8.47.24 on both my Pixel 6a phone (Android 17) and my Lenovo Table P11 (Android 14) crashes when the app is opened. This just started within the past hour. [PXL_20260804_054230658.MP] The Advanced Web App is working as expected.

Same here, running a Samsung Galaxy S21 Ultra. Tip:Windows app is working, and all your settings and routines are still there, so seems to be a problem with the anroid app itself.

Hi. Not working so it can’t be marked as solved.

Same here… SmartThings app keeps crashing, same issue across multiple smartphones. Initially I thought my Samsung account has been corrupted so I tried to login to web. I did manage to log-in but then after a short while, it also threw an error. I tried to login again but then ALL my setup (location…

Not solved. App crashes on start. I thought it had to do with installing latest security fixes from Samsung on my s23 this morning (Android 16,oneui 8.5, July security patch) but I guess not since others have this issue. Cannot use the app which is critical of course. Have cleared cache and data wit…

Broken for me too, Pixel 10 + other Android devices… :frowning: @nayelyz ? (also reference thread Smartthings closes itself )

Same here since this morning (CET). Android app closes automatically 1 or 2 seconds after launching, same on multiple Android devices. Without network connection the app stays up, that may indicate an issue with the connection to the Smartthings cloud. On the my.smartthings webapp everything is norm…

Same for me all my my and my family devices with same issue (all are samsung) but still working on Iphone

Hi, is you SmartThings linked to your Google account? Mine is linked & I suspect that is part of the issue why even on webapp my SmartThings is totally screwed… no home, no location, no hub, no devices… =(

Have you tried going to my.smartthings.com ? After ilreinstalling the app on my phone I can’t see my home, but can see and interact with them on the web and on my other non android devices.

Android mobile app crashes when opened

Apps & Clients SmartThings (Samsung Connect)

TheHundredthIdiot August 4, 2026, 9:42am 18

Broken for me too, Pixel 10 + other Android devices…

@nayelyz ?

(also reference thread Smartthings closes itself)

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Android mobile app crashes when opened

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