Alexa not recognizing Smartthings

[ebellew (Ellis Bellew)]

I currently have 8 (working on more) devices connected to the smartthings hub. When I have my Amazon Echo discover new devices, it consistently only finds 5. I’ve changed the name of the devices it can’t find, restarted both, and reconnected, but nothing has worked so far.

[DParker (Dan P Parker)]

What type(s) of device(s) are the 3 that aren’t being recognized? And what about the 5 that are being recognized?

[nathanendress (Nate)]

Are you adding them to the ST echo app first? I made that mistake already. Once you do that, then rediscover them and it should pick them up.

[JDRoberts]

I currently have 8 (working on more) devices connected to the smartthings hub. When I have my Amazon Echo discover new devices, it consistently only finds 5. I’ve changed the name of the devices it can’t find, restarted both, and reconnected, but nothing has worked so far.

Assuming these are device types the echo can recognize, did you authorize the use of the devices through the SmartThings app? Each device has to be individually authorized before echo will be able to discover it. See step 10) in the FAQ.

FAQ: Amazon Echo: The Official SmartThings Integration is here! (Initial SetUp FAQ)

NEW: Alexa IFTTT Triggers As of November 12, 2015, there are now two official ways to integrate Alexa and SmartThings. The first way is fast and simple, and can do any one thing that you can do in the official SmartThings IFTTT channel. You pick any phrase you want to use, and use that as the “if” in the Alexa channel at IFTTT for a new recipe. Then you just pick from the dropdown options in the SmartThings IFTTT channel as the “that.” To use a recipe, you say “Alexa, trigger {my phrase}.” So you could say “Alexa, trigger open the pod bay doors” to open your garage door, “Alexa, trigger autodestruct” to turn on your siren, “Alexa, trigger kitchen lights” to turn on your kitchen light. Whatever you want. This is the power of IFTTT, and why SmartThings having a channel there is so u…

[ebellew (Ellis Bellew)]

You were right! Alexa was recognizing them, but they weren’t yet “authorized” through the Smartthings app. Thanks for the help!