Aeotec Nano Dual Switch - secondary endpoint shows 'Offline'

Hi all.

I have an Aeotec Dual Nano Switch that controls a bathroom electric towel rail. I only use one of the 2 outputs on the switch, however for some reason the second endpoint always shows as ‘Offline’ in IDE. It’s more a cosmetic issue rather than anything major, but I wanted to sound out my issue with anyone on the forum to see if there is a fix for this please?

Below is a screenshot showing the Dual Switch, the first output is ‘En-suite Towel Rail’ and the second output is ‘z_Spare Switch’:

Be interesting to hear anyone from anyone else that has this type of device.

Many thanks,
Guy

I do not have any Aeotec devices but looking at your screenshot, I notice you are using a different device handler for each. Have you tried changing the device handler on that second device to match the first one?

Sorted looks like matching the DTH has fixed it (I seem to recall trying to do this a few weeks ago, but for some reason it kept defaulting back to the ‘ZWave Binary Endpoint’ DTH after hitting save - looks like it has stuck now, thank you!

Spoke too soon, looks like it’s still showing as ‘Offline’ :frowning_face:

Removing and re-adding the device seems to have fixed it.

Looks like the DTH has also been reset to default (which might have been the issue).

Main switch DTH: Z-Wave Dual Switch
Secondary switch DTH: Z-Wave Binary Switch Endpoint