Aeon Labs Smart Energy Switch DSC06 not responding after pairing

Devices & Integrations
1

The Aeon Labs Smart Energy Switch DSC06 used to be a very reliable device for me. Yesterday I tried adding two of them to my hub, and both of the devices are not responding to commands after initially pairing. I have tried both the SmartThings supported Z-Wave Metering Switch device type and the community device type from @jpansarasa .

I have also tried rebooting my hub.

The devices will pair. But after pairing they do not respond to the hub. Looking at all events for the device I see only the messages from the hub to the device and no responses from the device.

Any help would be appreciated.

Thank you.

2

If you initially paired them locally and then later moved them to their intended location, try a Z-wave repair.

Also available within the IDE:
My Hubs > View Utilities > Repair Z-Wave network

3

I paired them at the same location where they are in use.

I also tried a z-wave network repair and it didn’t help.

These are two brand new switches. I’m wondering if Aeon changed something in a new revision?

4

Hi @larry_augustin, I would at least try excluding and reincluding them, just to make sure nothing got messed up when initially paired.

5

I am seeing the same issue, is there any resoution to this?

6

I should also point out that i am using the default device type, have tried two switches and did a general exclusion and tried again