ADT door / window Contact Sensor

Buy the sensor and I can not install it in my hub I do not recognize it to the sensor.
Please help me with this problem

Which sensor and which hub? Model numbers?

El sensor es el ADT and Window Detector.
Hub 2 Model STH-ETH-250

HUB model STH-ETH-250

The ADT sensors don’t work with the V2 hub. Only the ADT/SmartThings combo hub.

3 Likes

This is from the ST support website. Unfortunately you bought an incompatible sensor for your hub, as @prjct92eh2 explained.