ADT door / window Contact Sensor

adt
(Juan) #1

Buy the sensor and I can not install it in my hub I do not recognize it to the sensor.
Please help me with this problem

(Jimmy) #2

Which sensor and which hub? Model numbers?

(Juan) #3

El sensor es el ADT and Window Detector.
Hub 2 Model STH-ETH-250

(Juan) #4

HUB model STH-ETH-250

(Jimmy) #5

The ADT sensors don’t work with the V2 hub. Only the ADT/SmartThings combo hub.

(Mark) #6

This is from the ST support website. Unfortunately you bought an incompatible sensor for your hub, as @prjct92eh2 explained.