Adding Shield Issues

(Malcolm Talley) #1

I originally had no problems getting my Thing Shield to register with my hub. Then I put my hub and shield aside for a while to focus on other projects. When I dug everything back out this evening, I noticed my shield was showing “Inactive” on the devices page, yet my Smart Multi was showing active and displaying the current temperature.

No matter what I try now, I cannot get my ThingShield to show back up on the app. I removed it, then scan for new items on the app and press the “Switch” button on the shield but to no avail.


(Malcolm Talley) #2

Disregard. I was too impatient. Took a bit, but it came online.