Hi - I’m a relative Z-wave noob and I’m looking for help with adjusting the Aeotec door/window 7 sensor to use the dry contacts, not the magnet sensor. I am in the US, using a SmartThings Gen3. The Aeotec 7 connects to the Gen3 hub and operates well using the magnetic sensor, so I believe the device is working fine.
Aeotec has this information on their website: https://aeotec.freshdesk.com/support/solutions/articles/6000226217-aeotec-door-window-sensor-7-with-smartthings-hub . Unfortunately, when I follow their directions, I still can’t get the sensor to trigger on the dry contact connection. I’ve tried deleting and re-attaching the sensor, re-loading the custom device handlers… nothing works.
Does anyone have any info on this? Thanks for any help you can provide.