Access denied Amazon S3 publishing app

when publishing custom DTH error in the IDE:

Access Denied (Service: Amazon S3; Status Code: 403; Error Code: AccessDenied; Request ID: XXXX)

publishing worked fine as of last night. error started this morning. tried logging in and out. save goes fine but not publish.

any pointers on how to fix?

thanks!

Same here. I just emailed support, and so should you as soon as you can.

thanks, will do … which email id? sorry never used email to contact ST before …

support@smartthings.com if you’re in the US.

thanks … got ST support on chat. also emailed.

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ST support has confirmed its an issue and been able to duplicate it. no ETA at this time.

if others are having the issue please email / chat so the priority of the issue is recognized. happening with NA02 per support.

ST Support:
It's affecting my Leads account too on NA02
It's not on your end.

Priority is recognized, working on a fix. I’ll update here once it is resolved.

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thank you.

Thanks for the update.

just tried and seemed to work. issue resolved? :smile:

Worked for me too :slight_smile:

Yes, I was waiting for the recent errors to clear but things are looking back to normal. Self-publish away!

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thanks much for the quick turnaround!

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