I live in a 1 bedroom 1 restroom apt which can’t be far-fetched from my hub by any definition, I have less than 100 sensors in total, including WiFi ones and simulated ones.
I consider myself with adequate knowledge in home automation systems.
I do have sensors such as Xiaomi’s that are not officially supported by Smartthings, but my Cree bulbs are also dropping.
I did noticed every time a drop out is happening the Smartthings platform is experiencing upgrades or patches.
At this point I would strongly suggest people stay away from Smartthings as I actively seek alternative home automation solutions.
I just realized my Smart things water sensors also dropped, the device health feature obviously doesn’t support these sensors. This is some life threatening flaw that one cannot tolerate, I recommend everybody reading this test your water sensors now.
I strongly recommend you check for wifi interference. Living in an apartment doesn’t help due to all the other wifi signals from your neighbors. Maybe buy more repeaters.
Hi All, i find myself removing more and more things each day now as the stability of the smartthings ecosystem becomes less reliable.
I now replace any failed item with wired KNX devices for my original smart home system which is now 8 years old and never skipped a beat.
I hear KNX now has wireless so im going to try that next. devices are a bit more expensive but they work, with or without cloud and i can access all from internet through my IP gateway.
im not giving up on smartthings yet as i like the idea of a community that supports so many different devices , but i also now realized that KNX is similar but more robust and of course more expensive.
I guess smartthings needs to decide if its a hobby / toy system or the real deal.
It is getting bad. This can’t be good for their push to get the new product running… except that, aside from the ST staff themselves, no one in Samsung really gives a hoot.
@rolled54.Why, i checked the above sensor and looks like Device Health is enabled for that specific one unless I’m missing something. Are you using a custom DTH by any chance? If you want I can dig into the events from ur device. You can email me more info to arun.rao@smartthings.com
Hi, I was wrong, it actually didn’t drop off, or maybe it reconnected on its own, the alarm went off 20 minutes later when I was having launch.
This is even more confusing, as the Smart Home Monitor is supposed to run locally, where is the delay coming from? I’m in US so I’m not supposed to get the performance impact at that moment.
I would like to report that Smartthings stuff helped me pin point the problem to Cree bulbs that are too sensitive to power surge and try to behave as repeater.
The Cree bulbs can lose the connection after abnormal power supply and bring down other sensors with it.
Still this is overly complex and confusing for most users and I think the support documents should mention this.
