2Gig CT100 Thermostat - Can't Control

[jkp]

Thermostat problems (multiple brands) Nov 2022

Multiple reports coming in from different community members that thermostats that worked just fine through October 2022 have now stopped working. There have been multiple updates in the last few weeks, so I’m not sure which are relevant. I’m just sticking this topic here to try and consolidate the reports. If you are having this problem, please report it through the official support channel as well, that’s the best way to get resources assigned to working on it. You should be able to open your app and find a Help link there. If not, you can try the support page: Zigbee models reported so far: Zwave models reported so far: . Stelpro (this may be a different problem) @nayelyz @andresg