I have some zigbee bulbs that have been offline for a few months. When I look into graph.api.smartthings.com i see the following: Route [This Device (7F0A) )↔ Unknown Device (8FBD) ↔ Unknown Route (???) ↔ [SmartThings Hub] How do I find and remove this Unknown Device 8FBD to correct this zigbee ro…

7F0A and 8FBD from your post above are the Device Network Id for those zigbee devices. You can find those listed on those zibee device page in My Devices in IDE. So you can go through each device listing until you find the device.

As @jkp pointed out, the values in the parenthesis are the Device Network ID (DNI) for each device. In your case, device 0x8FBD is a Zigbee device that is connected to your Zigbee network but the hub does not have a record of this device. This is most likely a device that that you previously had con…

Thanks, I tried to do what [Eduardo] suggested, but no dice. I have 80 devices on my network (Zigbee and ZWave) so trying to determine what was once on the network that was removed and not deleted is going to be next to impossible. I may have to just delete and re-add the 4 bulbs.

Hi, I seem to be having the same issue. I am having multiple zigbee endpoint devices follow the path of a ghost device (2DF9). I have tried creating a fake device with that ID, then deleting it, and while some devices while temporarily re-route and come back online, the ghost device comes bac…

same issue here. swapped 8 Sengled bulbs ( non repeater) for 8 Slyvania Smart+ color bulbs which are repeaters. since doing this my zigbee network has been wonky and have 20 ghost devices in the network. I went into the IDE and created a device with all the network id codes I saw unassociated in th…

I’m having the same issue. I have quite a few devices routed through an “Unknown Device (EBFC)”. This EBFC is not on my zigbee network, and nothing has changed for zigbee in a long time.

I figured it out. One of my Smart Power Outlets reset itself for some reason. When this happened, the Device Network ID (DNI) changed for that device. It use to be EBFC, and now it is C242. The other devices knew it was there and routing through it, but the HUB didn’t know what it was and was re…

ZigBee device communication issues

General Discussion

eduardoll (Eduardo) April 27, 2020, 12:10am 2

I believe that is a ghost device. You will have to create a device in the IDE and remove in Smartthings APP. find the details here: https://community.smartthings.com/t/z-wave-repair-showing-ghost-device/46787/2

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ZigBee device communication issues

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