Have any of you got any advice on how I can find out what an unknown device is in the route of one of my zwave devices, in actual fact I have 3 unknown devices 01, 56 and 12, I think they may be affecting the devices performance
They’re Zwave Ghosts. Devices the hub thinks are still in your network but aren’t. They will wreak havoc with routing.
Thank you Nathan, looks like I need to create the devices in the IDE, delete them from the app and then run a zwave repair
Hopefully it will help
Some helpful hints.
Resist the urge to rapid fire ZW repairs - the system doesn’t like it. Instead make all of your edits - like create all the ghost devices, then delete them all - THEN run the repair.
You will likely need t run the repair multiple times. That’s fine - just give it some time between runs. I found best result if I waited even 20 minutes. Remember - freight train, not sportscar.
Sometimes you might run into that ONE device that won’t come back up no matter what you do - if you can stand to let it cook overnight - the network may fix itself up with the ghosts gone… If not - delete/re-add may be the right choice.
If the ghosts come back - you’ll have to call support.
Hmm, did everything correctly, ghost devices remain at the moment, hmm
Give it a day or two. I had one I couldn’t shake despite best efforts (all steps described in this thread so far + incantations and sacrifices to the HA gods), so I just finally gave up.
For giggles, I checked two days later and everything was right as rain. shrug
I guess I have no choice, same as you Chris, I have done things as described more than once but they still remain
Yeah, I recently successfully cleaned up a few gremlins with immediate results, but that one darn one was dogged - nothing worked.
I don’t know why some things take 24-48 hours to catch up and others don’t, but it seems to be the case…
Walk away from it for a day or two and check back later - hopefully it’s cleared up!
I have a feeling my zwave repair is not working properly
Just checked routing on some devices and some of them are connecting to devices further away than necessary, my assumption was a repair made the devices look for nearest or strongest local signal and therefore routed properly for a stable network
And if I’m honest half of it is my fault, I moved devices around at Christmas, didn’t exclude them, just renamed and put them in different places, i just need someone to go unplug them and bring them back to me so I can exclude and re add… I’m just too comfy right now to be ar#ed to do it but its still not the ghost device removal answer
Again, wait it out a day or two… I noticed soem other not-total-problem-child routes had improved when I checked mine after a couple-day break.
I have a feeling there was recently some kind of change ST did on the backend with how all of this stuff is handled such that some things take a while, but who knows.
Checked about an hour ago, ghost devices remained
Just checked now , ghost devices gone !
Thank you guys, patience was the answer
You must have meant Z-Wave per the title…
Great spot Ron, absolutely my mistake on that one !! Yes I did mean zwave as per title