Or is it?
New to the forums (hi!) and here’s my story.
I’ve loved the idea of HA for years and at the end of last year I decided to dip my toe by way of the Wink hub. It was cheap and I only wanted to experiment with a four bulbs to give me some idea.
Adding the bulbs was a pain but we got there in the end, not long after Winks servers went down and everything stopped working. Even before I went into all this I knew that requiring an internet connection permanently was the dumbest idea around but it was just an experiment so I lived with it planning on moving to bigger and better hubs.
Some months went by and since we’re only ‘automating’ four GE Link bulbs it was okay, then the recent big outage hit and all hell broke loose. Even after receiving my ‘repaired’ hub back from Wink, nothing worked even though they promised it would continue right where it left off (I suppose that’s actually accurate). So we had to re-pair all four bulbs again for it to work and was still a pain.
I recently got round to using the store credit they provided and while $50 might seem a lot, it’s actually only really $35 after you account for their $15 shipping costs. Anyway, I brought 16xGE Link BR30’s to do my kitchen and corridors…
Pairing was an absolutely NIGHTMARE. We’d do one bulb at a time and the results was usually one of the following:
- The bulb would pair successfully.
- The bulb would flash to indicate that it paired but the app never saw it.
Wink’s resolution to this was to reset the bulb and to reset the hub… every time it happened and while one bulb by itself was okay to reset, when you have four tied together on one light switch and you’d already paired three of them, you had to go back and unscrew three of the paired ones first.
The bulb would flash to indicate it paired, the app never saw it pair but when you go into your bulbs you have a generically named ‘GE Link Bulb’ which might sometimes work.
A bulb would pair but would shortly later stop working.
Here’s the best part, while pairing all of the new bulbs, the original four bulbs we got right from the start…became ‘lost’ by the hub, i.e. they were showing the disconnected icon even though they were switched on and working just fine before we started pairing the new bulbs…
I’d always known I was going to switch to a better hub, I always felt light the Wink Hub was just a cheap introduction into HA but the app has been horribly buggy on both Android and iOS. I’d had my eye on Smart Things and Revolv but Revolv is still AWOL and I didn’t like that Smart Things also required an internet connection.
Then I read about Smart Things II and I’m almost set on this being my next hub but I have two questions:
- When will STII likely be released.
- More importantly, is the unreliability I’ve been having with my simple light bulb only setup a result of me doing things wrong, the GE Link bulbs being notoriously unreliable or it’s the Wink Hub that’s unreliable?
What I’m getting at is, will things be a lot more stable/reliable if I simply switched to the ST hub using the exact same bulbs? Right now I barely trust Wink to automate my bulbs let alone smart door locks…
Your input is appreciated and thanks for listening.