Why is Smartthings stagnant

It takes a company quite a lot of time to add and allocate resources after being acquired.

Pre-Samsung, SmartThings was doing a lot of stuff behind the scenes to improve reliability, but was also searching for profit potential.

Now they have a big solution on the horizon (Hub V2 with local processing) but this is major development in architecture (and they have a new release of the mobile apps being finalized carefully which loads 10x or more faster).

So… Not stagnant, just slow but momentum is increasing, I think (Lots of new documention updates too…).

One ST engineer said that they have 12,000 Device Types defined. I don’t understand that number. Since, as you noted, some prominent devices don’t have any support yet.