Why are there Hub outages with 2.0 Hubs

[SBDOBRESCU (Bobby)]

They almost turned my v2 into v1 so they can make the pain of altering my failed local apps less miserable…

Cannot control any devices from the mobile app (iOS & Android)

Spent a good hour on chat with support and after another reboot and other attempts to troubleshoot the problems, the issue has been escalated to an engineer. My options were “We can flush your local SmartApps and temporarily run them from the cloud. They will be re-assigned locally at some point when our platform runs through and checks for the local option” or “I can bump this up to our engineers and have them take a look” I decided to wait out Also: “We do have a ticket for sunrise/sunset events, but updating the app usually resolves the issue” @slagle @jody.albritton is there anything I can do to get my hub to cooperate?