Why are there Hub outages with 2.0 Hubs

[JDRoberts]

@erla

I thought with the new hubs we were not going to be dependent on the cloud server. Im here on day two of my hub being non responsive and im not alone. WTF. and yes i have contacted support with no response.

What we thought we were going to get with regards to local processing in V2 and what we actually got were two very different things.

At the present time, only a very few things can run locally: basically the official smart lighting automations, a tiny bit of SHM, and those only if the devices being used are also eligible to run locally.

Many things are still dependent on the cloud, including routines, any use of Phillips hue bulbs, all notifications, all locks, the mobile app itself, Etc.

Details in the following thread

Local Processing in Hub V2

Continuing the discussion from What's the deal with Nest?: Correct. I was answering this question below in the global sense. i.e., There will always be the possibility of various benefits available to Official Device Handlers and SmartApps that are not available to un-certified Community Developed ones. At the moment, the local processing benefit is inapplicable to Nest in either case. I’m not sure ST has guaranteed that community developed SmartApps/Device Types will be included in local processing right after certification. Yes, it may be included down the road, and this is not yet clear on how or what the process is to enable community developed stuffs to run locally.

SmartThings is a highly flexible and versatile platform, but it is still mostly cloud dependent.