Welcome Code F-HUB-US-2 - STH-ETH-250

General Discussion
1

I need welcome code for
I do not see S/N in the back.

Samsung - SmartThings Hub - White
Model: F-HUB-US-2
Tue Jan 23, 2018
STH-ETH-250

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2

Tagging @nayelyz @Itati

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3

Hi, @PankajPatel
Please check if the SN is under the battery cover, some models have the label where the Serial Number and the Welcome Code are included.

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4

Thank you for the response, there is not battery cover.

I see it is connected to wifi through wired connection and I have Hostname and Mac Address through my Eero 6.

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5

Is it not connected to any account? I can look it up with the Hub’s EUI.

6

I think it is connected to my account.

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7

Thank you I was able to slide open the back cover, and I found welcome code. Thank you.

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8

Successfully connected again thank you for your help.

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