The uninstall problem traced directly to the implied removal of schedule entries that SmartThings automatically executes… No way to bypass these.
@625alex and myself will shortly confirm this to as isolated a degree as possible and then escalate to SmartThings Support if it doesn’t resolve itself over the weekend.
@mobious Yes, I did all that, of course, and more.
If I try to delete from IDE I get the following error message :
Error
500: Internal Server Error
URI
/installedSmartApp/uninstall/4b6a4aee-9663-4867-a68e-b34b982f2d9d
Reference Id
8b5d8a33-4c9a-4734-8dc3-5af131c6c886
Date
Sun Jan 24 01:39:53 UTC 2016
On the iOS side the error message is : “an unexpected error occurred”
If I add any modification : “couldn’t save page: mainPage” or something like that. But modifications are still taken into account after simply closing the app and opening it again.
There’s no point, @Mobius, in questioning people’s basic skills when it is so often the case that Dumbthings’ team has to apologize for their understaffed team. I’m sorry, I don’t pretend to be as good a developper than they might be, but they’re not good enough to make this work properly. EVERY couple weeks there’s a new problem that can’t be worked around by users, no matter how skilled they are. Lately issues have even been following one another. Last week it was the consistent logging off of mobile app on iOS, which they took two weeks to fix (not counting one week to acknowledge the problem), and now there’s this. At the end of the line what we have is a product that is not reliable. I’m sure it’ll get better over time and that’s why I’m keeping it. There’s also the open source thing and the fact that I already created several apps (and, yes, I tried uninstalling all my customized apps… to see if there was something there bugging smartiles).
And this is not counting all other issues such as not working polls which make a lot of apps based on power consumption never to work or work very randomly or thermostats that go crazy and are suddenly set to higher temperatures (like 85) out of nowhere or doors that unlock during your absence. Just NOT a reliable system… yet.
@Elfege_Leylavergne, did you try to remove devices one by one and then uninstall SmartTiles?