Memorial Day has come and gone and a new season is upon us, both in terms of the weather, and in terms of SmartThings platform reliability and performance. In general we are feeling like we’ve made some great progress and are beginning to see it in all areas of the SmartThings experience.
To put this in practical terms, let’s use a real world example around platform latency. If you have a smart lighting automation to turn on a light in response to motion, there are a number of steps that happen behind the scenes.
- The motion sensor is triggered and sends an event to your hub.
- The hub sends the event to the SmartThings cloud.
- Your smart lighting SmartApp is triggered and sends a command back down to your hub.
- Your hub then commands your light switch to turn on, and the magic is complete.
For the average customer, speed of this entire process has improved by 2-3x over the past 60 days. For the worst outliers (1% of our customers), it has improved 7x in the same period. On average, all those steps are happening in less than a second.
This isn’t all. Errors in the platform are down 95%. Smart Home Monitor is arming and disarming with better than 99.99% reliability. Crash rates for our mobile apps are now a fraction of industry averages.
You are all doing more and more with the platform which has resulted in 180 Million SmartApp executions per day (an increase of more than 50% over the past 60 days).
We are going to keep at it with improvements that we hope will delight you, but I wanted to take a moment to thank all of you for your patience through this period and also to thank the SmartThings team for working tirelessly to drive these positive steps forward.
With that said, here’s a short summary of some of the specific progress that was made this week:
iOS and Android releases
This week’s Android and iOS releases were directly targeted at keeping crashes at bay. We have continued to work hard to mitigate crashes as much as possible and these releases have further decreased our crash rate below 0.10%. Click these links for full release notes for Android and iOS.
This week’s platform update had a few behind the scenes changes that will help to further improve the platform. We added more caching mechanisms to allow you to access to the cloud faster and improved event creation on the platform side. For full release notes you can see more here.
I hope you enjoyed your Memorial Day weekend and kickoff to summer, and look forward to updating you again next week!