Using an iPhone to detect presence?

[pitosalas]

It seems like that feature is there in ST. But it doesn’t work for me. First of all the name of my iPhone appears three times and there doesn’t seem to be anyway to delete the extra two. And second when I ask ST to notify me when I am absent (as a test) nothing happens. Tips?

[jkp]

Try using an incognito/private tab in your browser and login to IDE at https://account.smartthings.com and deleting them in the Devices section.

And read this thread:

FAQ: The Many Ways of Detecting Presence (2020)

Presence, regardless of the device you use, is one of those features that works great for some people, not at all for other people, and is randomly flaky for still others. It’s very much affected by local conditions. So some people will find that phone presence works much better than the SmartThings-branded presence sensor. Other people will find the reverse. Still other people, myself included, find that they have to use a combination of two devices in order to get reliable presence indication. So if this feature tends to work differently for different people, where do you start? 1. Using a Smart Phone as a Presence Indicator [image] Well, since most people who have SmartThings have a smart phone, it’s worth starting there. This method has changed significantly in the change fro…

If you are unable to remove the presence sensors, contact ST support at https://support.smartthings.com

[JDRoberts]

Which app are you using? There’s been a number of reports of problems with presence in the new STSC app.

[rstatem1]

I have a similar problem with my iPhoneXR. While I am home, ST will register that the phone has left and then arrived 1 minute later. Any event I have programmed for arrival then gets triggered. XR is new (about 1 month) Did not have this with my iPhone 6. I currently have SmatThings ap v2.17.1 (1442) on the phone.

[jkp]

I have the iPhone XR and presence is working fine on it.