Updates to the SmartThings Platform

Still no update from Smartthings regarding giving blanket access to google and amazon? its been some time now and would love to know if we are moving away from smartthings or waiting!

Yes it’s a bit weird, nothing is really changing or improving visibly, yet there are apparently things happening in the background.

This sort of change isn’t something I’d expect to take very long as it’s just a filter on the list… Strange!

While I agree it SHOULDN’T take long, if they (errantly) made feature / case assumptions elsewhere in thier code based on not having to care if a device is visible in Amazon / Google or not, they would then have to review the entire branch to see what they break when they start changing it… Every time I’ve been involved in feature requests, this exercise took (MUCH) longer than the actual code change.

They’ve already said it’s coming - but I don’t expect to see it for at least another month (at least). I’d be happy to be wrong.

They’ve known it was a problem since the release of the New Alexa Skill back in Spring 2020. It should not take 6+ months to add this basic feature back in. Since all there has been is silence in response to requests for status updates, I wouldn’t hold my breath on it ever coming back… Just like the old Contacts feature… and the ability to choose which default attribute to display on the small device view… and the promise of local processing… and SMS messaging for most of the world… and SmartLighting in some regions… and more than 20 rooms… and the ability to buy a hub… and the ability to buy sensors… and Echo Speaks… and the built-in battery backup of the v2 hub… and… and…

SmartThings Giveth… and Samsung Taketh Away :wink:

This is the problem with modern technology. Companies have way to much flexibility via software. When I bought smartthings, I did my research and knew I could restrict certain devices. So i bought the dam thing with that impression but smartthings / samsung do not care how or what i feel or felt when i made the purchase and they can change or delete any function at will.
Its like buying a car with automatic windows then 2 years later the manufacturer deciding to make it manual and u have no choice, that would never happen in that world but in this new world , somehow it has become ok or normal for a person to buy something with xyz functions and later lose such functions with zero repercussions to the company. Ok smartthings i want my money back for the hub and the 70 smart devices now since you decided that the function you gave to me when i made the purchase is no longer an option, if u had told me that 2 years ago i would not have bought it. sounds fair, yes ?

Don’t forget your phone presence sensor being an actual device (Remember the Family Tab?) and an App that doesn’t take two minutes to load before you can click on something (Remember Classic?). Oh and ordinary people being able to make custom DTH without needing a PHD in Nerdism oh and easy to find utilities and easily knowing what Mode your system is in. What about knowing what triggered an Event?

Oh, and Apps that used to work like SmartLighing that’s despite being rock solid for years, now is unreliable.

Unfortunately it isn’t this easy. The proper fix requires re-working how permissions are granted at the device level. I can’t go into more detail than that for obvious reasons, but suffice to say it’s a big engineering lift that is being actively worked on.

Blake, will we ever get device page access to conected automations ? Please say yes, its a killer at the moment

Trying to find where an automation for a device is located can be a total ball ache, especially if the automation was not labelled well at time of creation, I end up scrolling through automations, then smart lighting, then back again trying to find which automation or smart app is connected to the device I need to adjust or change

The IDE shows which automations and smartapps apply to a given device. Not as convenient as the app, but works as an alternative.

It does not show automations from the new app nor does it show scenes.

See, that’s where product management went wrong. The ā€œproper fixā€ for the moment is to achieve parity with Classic, and meet the needs of your user community and stop hemorrhaging customers. Fix it fast first, fix it proper later. @cjcharles is spot on, it’s just a dumb filter on the back end service integration with Amazon.

they may be hemorrhaging power users, but there’s no indication that they’re hemorrhaging the 95+ percent of their users who aren’t in that group. The people who have bought a smart refrigerator or washing machine or robot vacuum and never used classic.

Classic had 1 million downloads
7,300 reviews
2.9 star rating

Current app has 100 million downloads
577,000 reviews
4.3 star rating

I expect the product managers are pretty happy with those numbers.

https://play.google.com/store/search?q=Smartthings

That’s really not a valid comparison (and I’m disinclined to give @SmartThings product management an inch of satisfaction on their competency record) . The Smartthings app merged with the apps that controlled consumer TVs, etc. These are not true home automation aficionados downloading this app. They’re couch control jockeys (although that sounds a bit like me, too). :slight_smile:

Yes, that’s the point. The target audience for the current app isn’t the 30,000 or so who might have more than 15 home automation devices. It’s the hundred million with Samsung products that use the same app.

I’m not saying it’s a good thing that they’ve abandoned parity with the classic app, I’m just saying it will require a different argument than losing the kind of hub customers who would consider Hubitat as a replacement. There just aren’t enough of us to matter to the business model.

I think the motivation was to merge the home control app with the native Samsung phone’s device management integration (if you have a Galaxy phone) so you can just swipe down, and the home control functions are always there. Making it more tightly integrated with the phone UI is a benefit. However, if you look at the updates to new App, they aren’t (needing to) doing much with TV, bluetooth devices, etc. It’s all about smart home integration features. So, I think the bottom of the market will be enticed upward toward home automation. Which is more power to us.

What is that?

If those 100 million users knew what us 30k ā€œpower usersā€ were used to in the classic app I’m sure more would happen in development. I don’t have any smart appliances but do have lights cameras and switches that are more important to me than knowing my wash is done. All I want for Christmas is mobile presence to work like it did in classic. Is that too much to ask Santa?

If you have a Samsung Galaxy phone and swipe down from the top of the screen you have an audio and device menu. The device menu allows quick access to all or selected smart home devices in the ST app.

Cannot find that on Galaxy S20.

I don’t have the s20 but it should be the same.

  1. Swipe down from the top as if you are viewing your notifications.
  2. Swipe down again to open quick panel.
  3. Touch the 3 vertical dots in the top right.
  4. Select quick panel layout
  5. Toggle on show media and devices.