Another small data point to add:
I have a very straightforward setup with a motion detector, open/close switches on my doors, a zwave dimmer and a zwave light bulb.
I had two Smart Lighting rules on my bulb to turn on 60 minutes after sunset and turn off at 11pm. After the update, the turn on routine would show as having run twice and the turn off routine stopped running.
I removed and re-added both Smart Lighting rules yesterday and they seemed to fire correctly last night.
I had no significant issues before the last big fix after I deleted the security piece of SHM. After the fix I reinstalled SHM security and devices started failing and routines not running. So I deleted SHM again and the system is running fine again.
For those with lots of issues, I recommend trying deleting SHM to see if there are any improvements. It did the magic for me.
Iām getting the spinning halo so that I canāt dismiss an event in SHM. Is this related? How do I delete SHM? In the IDE or something?
annoying char limit
Thanks but it isnāt removing. The three dot menu doesnāt exist anymore on Android, so Iām having troubles following the instructions.
Here is what I did do. Went to Marketplace > SmartApps > Safety & Security > Smart Home Monitor - Security > Security and just nexted through to the end and hit the Remove button. Nothing was removed.
If anyone has more up to date instructions, that would be helpful.
People seem really happy here with their system being 99% operational, and in the current circumstances they are fortunate but that is still way way out for what I would deem to be acceptable for a home automation system and obviously useless for security applications.
I estimate that my ST fails over 1 in 10 actions and feel that ST needs to improve 3 orders of magnitude on this reliability for automation - and 4 for security applications before it becomes an acceptable product that you can just set and forget. Unfortunately this may not even be achievable with RF based periphery and cloud based dependence.
You can do this through the IDE:
IDE-> my locations -> list smart apps->edit->delete
Thanks, the Edit button was what was hiding from me.
Nobody is getting that. ST doesnāt have it or even claim it. These individual ST implementations, therefore cannot have it.
They may very well perceive that, but the details are much different. They may not notice. They may tinker away problems, such as resetting rules. They may ignore the ST App outages as minor nuisances because the system continues to operate in the background.
However, there is no way folks are having 99% operational SmartThings systems.To be fair there are several way to measure this, and it comes down to perspective. But I think if one measures by proper standards, there is no ST that is near 99%.
Awww man, that wouldāve saved me a support ticket the other day. Iāve never even noticed that Edit button. And, for the record, it is āUninstallā not āDeleteā.
My ST has been rock solid for the past several days. Schedules are working in RM, presence has been working reliably. Iām not using SHM though. I hope I donāt jinx myself posting this.
Iāve been keeping up with things here, but my first time commenting on this matter. I opened up a ticket prior to this, but they just indicated they are aware of issues.
My SMH is completely unusable. Arming, Disarming, and dismissing notifications were hit and miss at best. As of yesterday, I disabled Smart Home Monitor and moved to Smart Alarm.
All other aspects of my setup are working flawlessly. I havenāt had any devices drop off, nor have I had any missed events. I bought an Amazon Echo yesterday and am excited to integrate that into the system!
Smart Home Monitor needs a complete reworking before I even consider using it again. Other than that, if reliability holds out on all other aspects, Iām happy.
Iāve been hounding ST for days about the unusable SHM dashboard, where it wonāt show the correct state of my house (armed/disarmed). This only happened after the āfix.ā SHM was more or less OK for me, before the fix, but not perfect.
Sunset/Sunrise is failing on multiple rules and Routines for me now. I mean, again.
Iām thinking about moving over from SMH to Smart Alarm.
I didnāt find a proper way to arm or disarm manually. Maybe it works fine with presence automated armind and disarming. But how can I check the status or change it like I can do with the SMH dashboard?
Do you know a way to integrate it?
Thanks for any ideas
Joe
@slagle - For the Smart App issues (like the ones to which I referred above - multiple firing, not firing) that get resolved by removing and re-adding rules, would you prefer that we report these to support as additional data points or that we not since these are a known issue?
look what i found on msn.com today about this exact thread.
Joe,
I use SHM to see the āstatusā - armed, disarmed, stay - but I removed all the motion detectors and door sensors from the security portion of the monitor.
I, instead, use routines to change modes. So, Smart Alarm arms when away (based off a routine that changes mode to when everyone leaves), disarms when home (again, a routine that changes mode), and arms at night when no motion is dected for a period of time. I still have the routines update the SHMās status so I can see whether armed or disarmed.
I believe you can even set up a rule machine rule that changes the mode when the SHM status changes. I opted not to do this because SHM statuses were wrong sometimes.
Itās a hybrid approach that doesnāt rely on SHM to tell me when thereās troubles (or miss an incident).
