Hoping somebody has an answer for this. As a fairly new Wink-convert I have a bunch of Link bulbs. Recently 2 of them have fallen out of sync and don’t turn off / on correctly. I know the bulbs received firmware updates through the wink hub - is there anyway to check their status or update them with smartthings? Thanks

[image] slagle: At the moment we don’t do OTA firmware updates. We hope to provide this in the future. While ST doesn’t do OTA updates, there was word that GE were aware of the problem and were going to do a firmware update to fix the issue… is there any more news on that?

[image] Benji: there was word that GE were aware of the problem There is an update to the GE link firmware already available i believe. But we don’t support OTA updates at the moment.

Do you know if it’s only the GE gateway (I think it’s Wink) that can do this then? I know Lightify can do OTA updates, but I expect the Lightify gateway will only have the firmware versions for their bulbs.

[image] Sticks18: Do you know if it’s only the GE gateway (I think it’s Wink) that can do this then? It’s not that we can’t do it, it just we don’t have the infrastructure to yet, it’s on the company to-do list though.

Sorry, I know that and can’t wait (in general I’m really excited about the direction of the ST zigbee implementation feature-wise). I should have qualified my comment with “at this time”. I’m considering ponying up the $30 for the Lightify gateway just the update the Lightify bulb firmware, so I was curious what hub/gateway could do the GEs. I have a lot more GE Links, so it might be worth $30-40 now if the firmware significantly improved their connection to ST. (Granted I’ll have to weigh that against the process of resetting/re-pairing all those bulbs!)

[image] slagle: It’s not that we can’t do it, it just we don’t have the infrastructure to yet, it’s on the company to-do list though. A final sneaky question if I may, bringing back additional user support was near the top, if not the top priority for you guys, now that’s (at least partially) done, what is now considered ST’s new highest priority?

Protecting your system to not fall in poltergeist’s hands, if I were to take a guess…in absence of a concrete response from Tim, which most likely cannot respond to your question for fear of being put on a cross in few weeks…(but that was a good try though)

People have reported the GE Link bulbs to be more stable if paired through a Hue bridge. Can’t say from experience.

Wink/Hue/ST, it’s all the same, the variances in stability are more likely to be related to signal/power conditions that are local. I would say that mine have been significantly more stable since I switched to ST but then my ST hub is in a different location in the house than my Wink hub was.

Update link bulb firmware?

Devices & Integrations

slagle (Tim Slagle) November 19, 2015, 7:50am 2

At the moment we don’t do OTA firmware updates. We hope to provide this in the future.

Third party firmware updates

Zigbee OTA service?

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Update link bulb firmware?

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