Just purchased a Smartthings Hub v3. When attempting to enable the Alexa skill for SmartThings from my iPhone, I use the Alexa app to enable SmartThings, log in, select my location, tap authorize, and receive “We were unable to link SmartThings at this time”. Some points to consider:
- Other skills for other hardware (e.g nest, ring) are enabled in Alexa.
- The Smartthings app itself works as I can lock/unlock my Schlage connect deadbolts.
to the best of my knowledge, everything is updated to latest software versions. I feel like I’m forgetting to do something simple/obvious.