Unable to Connect to Devices/Router

Please start by reading the community FAQ on the new edge architecture. It will explain a lot. :sunglasses:

FAQ: I have no idea what Edge is. Is that a new developer tool? (2022)

The good news is that based on reports from other community members, it looks like this device is already included in the stock edge drivers which are distributed to every customer, so it’s just a matter of going through the correct “add to network” process as we discussed. You’ll need to find a user manual for the model that you have, and determine how to reset it and then get it ready to add to a new network and then when you “scan nearby“ from the SmartThings app, it should find it as long as you have it correctly in pairing mode.

If that doesn’t happen, we’ll have to start checking fingerprints and all that, but honestly I’m too tired to do that today. Other people can help you with that or you’ll have to wait until I feel better.

As far as Wi-Fi devices, the first rule of Home Automation applies: “the model number matters.“

Begin by determining the brand and model of the device (with Wi-Fi devices, it’s usually on a label on the device itself). Then open the SmartThings app, go to “add a device” see if the brand is there, and if your model is listed.

If it isn’t there, Please read the following post.

FAQ: WIFI Devices in ST? How can I integrate a WiFi or Bluetooth device that isn’t listed in the SmartThings app? - #5 by JDRoberts

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