Tradfri products

Devices & Integrations
21

You have a different version to me. My Android gives me this:

Screenshot_20231205_193510_SmartThings
Screenshot_20231205_193510_SmartThings1080×2340 153 KB

If I scroll to the bottom I have “Can’t find your device”, but cicking that gives me the QR scanner, and beneath that is “Add without QR code” which takes me back to searching a device again :frowning:
I read a post that said press the pairing button 4-5 times. I get a quick flashing red light (not rapid) flashing 4 times, then nothing for about 5 seconds, then a slow pulsing red light, but it never gets found by ST.

It’s so infuriating because they all worked fine until last weekend, now suddenly, with no changes ny side, none of them work

22

Ok. Mine is iOS. Can’t suggest anything there.

Sounds familiar, then if necessary repeat, and again, until the pulsing light shows signs of staying steady.
Make sure you have the Zigbee Motion Sensor Mc driver installed.
Infuriating as you say, and can’t understand why it doesn’t work for you.:man_shrugging:

23

So it doesn’t think you have a SmartThings hub in your currently selected Location. If it could detect a hub it would bring up the QR code screen, or if you had more than one it would list them.

Is your hub assigned to a Room in your Location? Hubs used to work happily outside of Rooms but that is no longer the case.

Also can you actually see it in your app? If not, make sure it is selected in the ‘Select devices to use’ menu (Devices > three dot menu).

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24

So that’s where the problem might lie! Good observation that, had got me confused thinking the clue was in the difference in the onboarding menu.

25

@orangebucket you are a legend! It seems the missing piece of this puzzle is my wife! She wanted a bigger extension for the christmas tree lights and so “swapped” the one that the she had for the one that the ST hub was plugged into. Unfortunately, by swapping it she didn’t plug the hub back in properly and it was indeed showing offline. Plug it in, and surprise surprise the sensors all come back online again :tada:

Why the ST app merrily continues as though it was connected when it knwos full well that it’s not is a mystery, but I’m sure someone at Samsung HQ has been giggling away and my two days worth of trying to get this paired :slight_smile:

Thanks everyone for all your help with this (not looking at you Samsung!)

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26

I seem to have an issue with the button burning through batteries and also dropping after a couple of weeks.

27

This is a problem many people have with the IKEA shortcut button. Some feedback indicates that it varies depending on the firmware the button has, but you will need a Tradfri hub to update.

28

Purchased an Ikea hub and connected the buttons to the hub. It automatically started to update the firmware. Now they are running version 24.4.6. Changed the battery and reconnected to ST. It’s only been 5 days so I am still monitoring the battery loss and connectivity to the ST hub. Fingers crossed I get better battery life and they remain connected.

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29

UPDATE #1: It’s been nearly a month since I updated the firmware on the Ikea button. It’s still connected to the hub and working well. The battery is currently at 75%. This seems to be a little high drain level considering the button is only used twice a day.

30

In my experience the battery percentage reported by zigbee devices is not very reliable. I think it guess battery level by voltage drop and the voltage drop is non linear.
I’ve put brand new batteries in that report less than 100 percent from the beginning.

31

Yeah I am seeing that. After posting the battery went to 90% for a few days and now is down to 50%. So who knows what it is. I am happy that after the upgrade it continues to stay connected and works.

32

It’s fairly linear for non-rechargeables. What’s probably more significant is that many devices report battery level in tiers.

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