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[copyninja (Jason Mok)]

@whcrist

How about you get SmartThings to work with the devices it is supposed to work with before spending time working on new devices. It STILL does NOT detect presence of smart phones with good dependability.

The issue with mobile presence has to do with hardware and software. The new Hub includes Bluetooth, which will be enabled at later stage is to potentially fix this problem. Refer to the post below.

Mobile Presence Issues?

We agree with this. It is hard and there are some phone hardware and software dependencies. That said, we continue to try to crack it. We think Bluetooth may really help this in the future. The ZigBee presence sensor will work entirely differently. It’s range is closer to 100 ft and so should work better for applications like unlocking your door when you get home, etc. Also, if range is an issue it can easily be extended with a plugged in ZigBee device such as a switch. These two articles from the support knowledge base may be helpful: https://support.smartthings.com/hc/en-us/articles/200865724-My-Mobile-Presence-isn-t-updating-my-status-consistently https://support.smartthings.com/hc/en-us/articles/204744424-Known-Mobile-Presence-Issues-and-FAQ