ST app is crashing every single time

(Jason Hearne) #1

Alot of things going on in This Thread are part of this problem. The app is failing to access my hub and crashing on every screen. I physically rebooted my hub and restarted my phone. No luck. Please help.

(Ryan) #2

There’s a connectivity issue in North America right now. ST published a notice maybe 30 min ago. I assume that’s what’s doing it…I’m having the same issue.

(Brian) #3

Yeah down.


Tried connecting to, got this:

HTTP/1.1 503 Service Unavailable: Back-end server is at capacity

The good news - it’s not your hub :slight_smile:

(Jason Hearne) #5

Cool thanks Ryan,

I was hoping to find some sort of notice. was unable too.

(Roy) #6

Getting same issues here so glad to know it is not something on my network going nuts, lol

(Ryan) #7

It’s been a while, but I believe you can subscribe your email address and they’ll send you email notifications when stuff like that his happens…at least you stay somewhat in the loop?

( co-founder Terry @ActionTiles; GitHub: @cosmicpuppy) #8


And also provides an RSS feed. I use the convenient extension for Chrome:

(Roy) #9

So for those of us who don’t use RSS or Chrome, where can we subscribe with our email address to stay in the loop for this kind of stuff? Thanks

(Neal ( / #10

You can use an email and a phone number. I received a text with a notification, but me being well me, decided to ignore it, check ST’s IDE, then post about it not working :joy:


The subscribe button is on the top right of the status page.

( co-founder Terry @ActionTiles; GitHub: @cosmicpuppy) #12

(Matt) #13

Also affected. I can navigate within the app, but I get unexpected and other errors every time I change pages, and none of my devices populated. So much for improving stability. At least support responded and acknowledged it quickly, and they did update the status before I even knew about it this time.

(Ron S) #14

(Jason Hearne) #15

It should say, “something went VERY wrong…”

(David Tr) #16

Unreliable Smartthings back at it again. What was it last time when the servers were overloaded…3-5 weeks of instability and connection losses/slowness?

(Zachary Evans) #17

As of 10 min ago my app is crashign again