SmartThings Community

Smartthings wifi: 2nd generation (ET-WV525KWEGUS)

I feared hearing this.

I use Sonic (Fibre) in my area, so we’ll find out soon if I have the same issue.

Samsung support finally had me using Plume to toggle the network settings (router only vs auto) and then power cycle the modem. This worked, and now the ST Wifi is a router and controls the entire network, including ethernet devices plugged into a switch (which is plugged into the ST hub ‘out’ port). So overall happy now.

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Plume was the secret sauce to get everything working (Samsung support told me how to do it). So the entire home network now run by ST Wifi hub, which also is my new ST hub. So got rid of the old ST hub as well as the intermediary router (but did add a switch for the ethernet devices).

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So does the new SmartThings app recognize additional devices on WiFi hub that aren’t recognized on regular even V3 smart hub? I have lohas lights and I need them, but I still haven’t seen anyone mention increased device compatibility with WiFi hub vs smart hub V3 alone.

the wifi hub doesn’t support any extra devices than the normal hubs. The new app supports many more wifi/cloud devices than the classic app(Samsung appliance and cloud-to-cloud connections). It’s two independent feature sets.

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That’s what I thought. Thanks.

In researching the Backhaul issue, it looks like Plume released a software update that does allow for Backhaul, I’ve put my order in for a set of 3 pucks, this was my biggest issue:

In addition, this Plume software update will provide families with Wi-Fi roaming performance enhancements and Wired Backhaul support, enabling faster speeds and a more seamless streaming handover with stable network connection.

  1. These routers being AC1300 only, has anyone compared speeds with a higher end dedicated router?
  2. I would like to have better wifi speeds throughout the house AND better z-wave/zigbee coverage. Is it possible to turn off the wifi but just use it as a zigbee/z-wave repeater? I know both ZW and zigbee form their own mesh-like device-to-device network but for quicker response times, I was thinking it may be a better idea to have the 3-4 ST wifi hubs as repeaters for ZV and zigbee. (unless there are better ZW/Zigbee standalone repeaters that I can use with a central ST v3 hub)

I would rather use Ubiquiti AC Pro or LR routers for faster and better wifi coverage.

I don’t understand. Can you please elaborate? Doesn’t each wifi hub has its own z-wave and zigbee antennas built in? so if cjc200 did want to place a sub hub far away, shouldn’t that also connect zwave and zigbee devices near it and in to the same “location” as the other two sub hubs?

One satellite is the main hub and all the others only act as wireless repeaters for zwave and zigbee. Think of them as any other zwave or zigbee repeater.

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oh ok, got it! Thanks.

Curious, have we been able to determine if the ST hub within ST Wifi is essentially v3 or a pared down version of v3?

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SmartThings Wifi new feature release.

Samsung SmartThings Wifi is now offering Online Protection and Advanced IoT Protection as part of a new set of services powered by Plume AI Security. New security features block potential attacks before they can reach you and your household, so you can browse safely and be assured that your smart home devices are protected.

Online Protection – Helps block phishing, spam, malware, botnets and other harmful attacks to ensure devices remain performing at their peak. These settings can be turned on across the household, certain devices, or for individual users.

Powered by Plume AI Security, Samsung SmartThings content filters for safer after-school fun

Advanced IoT Protection – When an IoT device behaves abnormally, you are alerted immediately through the Plume app. The suspicious connection is automatically blocked and the device is quarantined with “Internet only” access, preventing the potential spread of infection to other connected devices within the home network.

SmartThings Wifi users can access these new controls and features by updating the SmartThings and Plume app to latest version in the Google Play Store or iOS App Store. You may also disable Online Protection and Advanced IoT Protection at any time with the tap of a button in the Plume app. If you have already chosen to disable these security features, not to worry—it will remain off.

How the Advanced IoT Protection works

SmartThings Wifi leverages artificial intelligence and cloud powered machine learning algorithms to learn the normal behavior of IoT devices and build profiles of legitimate connections to the internet. Device behaviors are learned by looking at activity from similar devices within Plume’s global network. These behaviors are coded into device specific rules and enforced when devices connect to the Internet. If device activities do not match with known behaviors and exceed a risk threshold specific to your behavior and that of the general population, they may be flagged as suspicious and quarantined.

For more details on SmartThings Wifi, visit

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HI, Before these features were added, I was able to use wifi hub in auto mode and bridge the hubs to my Ubiquity router. Now my ST WiFi hub will only work if it is connected directly to my ISP modem. If I connect the ST Wifi hub to my router all I get is a blinking red light. Are there now ports that must be open after the intial setup for use with my own router?

My setup is modem, switch, and then smartthings wifi hub. But I dont get internet that way. When I do go from the modem to the hub it works. When I go modem to hub to switch none of the switch devices get internet. Im at a loss.

Details on the switch?

Hi- I would go right to Plume support. They solved my issue pretty quickly. If I were to guess, your issue has to do with a “bridge mode” setting.

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You posted the same question in a different post and it was answered.

Just got this. Installed yesterday too discover it doesn’t support ethernet backhaul out of the box, which is critical for me. I understand there’s a firmware update to enable, but after 24hrs I’m still at the original fw and can’t find a way to force an update. Really poor design. How long will this take to auto update? Most devices check upon installation…

How did you determine this?

Mine didn’t work at first due to user error - I plugged in the wrong network cable drop. Oops.

But immediately worked as expected (as confirmed by the Plume node graph) when cable attached.

I presume you are using the Plume App?