Smartthings Text Routines Stopped Working (Feb 2024)

Hello, our company uses alot of smartthing systems for various things, recently we have noticed the text routines are not coming through when you setup a new routine. even if you send YES to 844647 we get no replies. any ideas? thanks Daniel.

There was a user reporting they did not get a confirmation when they texted YES. Best advice is to contact ST support to report it and get it escalated to a higher level.

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If you haven’t already, I recommend reaching out to SmartThings support for assistance and to ensure they are aware of the issue. In the meantime, trying the disable/enable method could help restore functionality for your text routines. Official Site