I noticed under “life” SmartThings shows two locks. One is the actual status and the other is unknown. I have tried to delete this with no luck. It causes issues because when I use a voice assistant to lock the door it’s says it’s having trouble communicating to the device. Any ideas would be helpful!
Have you created any virtual devices?
Check in All Devices
No I didn’t, thank you for responding. I was able to resolve the issues. Figures as soon as I post the question.