I’m having trouble having my SmartThings multi communicate with the ST hub. The multi is placed on my garage door and the hub is well over 100’.
However…I have a GE smart dimmer right in the mud room (no more than 30’ away from the multi). In fact I have 3 smart dimmers within range of the multi.
According to GE the smart switches extend zwave up to 100’. Is my multi defective? Or is it not attempting to communicate through the GE switch?
I did an exclusion on the multi and tried to connect it from the garage door but it wouldn’t find it that far. What else can I try? (And of course the multi works perfectly fine when in range of the hub)