Hi all, I have been using lock manager for a year now with no issues until now. I added a new user and code and although it saves it it doesnt work when trying to access the lock. Any ideas?
prjct92eh2 (Jimmy) #2
are you using a custom device handler for the lock?
Hi Jimmy, using a samsung smartthings hub?
prjct92eh2 (Jimmy) #5
What did support say? What model lock is it?