SmartThings hub sth-eth200 - Welcome Code missing

Devices & Integrations
331

Hi @Itati

Can you help me with my samsung welcome code for my STH-ETH-200?

My S# is 3000389750. If you need a pic, let me know.

Thanks!!

332

Hi there, wondering if you can help me with my welcome code as well.

Thanks!!

SN# 3000361199

The 6 may be an 8 but I’m somewhat confident that it is a 6. Sorry, wasn’t able to attach a picture.

333

Hi, same here, also looking for the Welcome code for SN# 4000102203

Thank you for the help

334

@ctorresv @justchillinout2002

I sent you the welcome code through a DM

1 Like
335

@aknipp
Hi,

I reviewed your Hub, and it appears as ‘CLAIMED.’ This means it is already installed on the SmartThings platform, and you won’t be able to claim it with another account. Here are some instructions to reset the Hub:

  1. Connect the Hub via ethernet
  2. Then, follow the steps to factory reset it. Here’s a link that has the instructions for different models:
    Factory reset or reboot your SmartThings Hub
336

I did the reset. Can you check if it worked? Thank you very much for the help

337

Thank you so very much!!!

338

Hi @aknipp
I sent you the welcome code through a DM

339

Hi @nayelyz , is it possible to get the welcome codes for my two hubs I no longer have the boxes for please: 4000312112 and 4000312332. Thanks in advance!

1 Like
340

Howdy!

Could you fine people help me with my code as well? If so that would be swell.

SN#: 4000103889.

I attacked the factory reset button with fervor and stamina, so hopefully it will be reset properly.

Thank you!

341

@Ole_Oye
I sent you the welcome code through a DM

342

Hi, @cristi.grigore
I sent you a DM with the welcome code of both hubs.

343

Could I get a welcome code? Sn 3000373087

344

@KristeenBuffalo

Hi,

I reviewed your Hub, and it appears as ‘CLAIMED.’ This means it is already installed on the SmartThings platform, and you won’t be able to claim it with another account. Here are some instructions to reset the Hub:

  1. Connect the Hub via ethernet
  2. Then, follow the steps to factory reset it. Here’s a link that has the instructions for different models:
    Factory reset or reboot your SmartThings Hub
345

Hi Itati - can I ask the same question as everyone else? SN 3000364593. Thank you!

346

Hi, @Alyssa_Jayne
We see that this hub was claimed a few minutes after you posted here, so, I just want to confirm you got the Welcome Code.

347

Can you plz help me with the welcome code too?

S/n: 3000369972

Thank you so much!

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176496834247547859150465711967911920×1440 268 KB

348

Hi, @Lhqc.
I sent you a DM with the Welcome code, please let us know if you have any issues

349

Hello Support Team,

Can you help me with my samsung smartthings 2015 V2’s welcome code ?

Model is STH-ETH-200

Serial number is # is 3000132003

Thanks!!

350

Hi @SagarAgrawal

I sent you the welcome code through a DM