Smartthings hub appear not connected to internet but internet works

Apps & Clients SmartThings (Samsung Connect)
1

Hello

I nees to know what ports use smartthings to check interrnet becuase the last week change my provider internet service, but qhen change and connect the internet is ok but now i can have access to router appears dont have internet.

I think maybe it is possible to open the ports do you know what ports use smartthings.

2

11111, 443, and 39500

https://support.smartthings.com/hc/en-us/articles/205956920-What-do-the-LED-colors-on-the-Hub-mean-

3

The led was green all time the problem is I haven’t access to setting on hub by smarthings app.

4

Thanks for ports problem fixed… the other think fix is change DNS from hub to 8.8.8.8