Question for the community as Smartthings support suggest it may be possible but isn’t advised.
I have two Hue hubs because i’m unable to complete the mesh around my house. One hub is connected to my Sky modem. One is connected to one of my Linksys Velop nodes.
The one connected to my Sky hub is
visible to Smartthings and I’m able to operate all the bulbs, integrate them into routines, scenes, CORE etc. The one connected to my Velop node isn’t visible. I’ve previously spoken to support about this and now know why the Velop Hue bridge isn’t visible but thought I’d see if anything is possible through the community.
So information isn’t second hand I’ll paste what Smartthings support have said.
Unfortunately, your use of the Linksys Velop Node to extend the range of your network is exactly the kind of thing that I was talking about, when I suggested what could be causing the problem. Whilst I understand that this may suit the purposes of your own network, connecting the the Hue Bridge that is in your living room, via this node, is not something we recommend when using it as part of Smart Things and I do think this is why you are having problems with the connection.
If you wish to continue using the secondary Hue bridge, via Smart Things, you will have to look at whether there is a way to bring this closer to your primary router (or use a very long Ethernet cable), so the connection runs directly through this, otherwise I fear you may continue to have these kinds of problems.
Exploring this more around the reasons why.
Unfortunately, I am not aware of any tweaks specifically but I would encourage you to check the SmartThings Community page and see if any of our global users have any suggestions which may be helpful to you.
It has a lot to do with general signal strength and maintaining a strong, reliable and robust infrastructure for your devices to work on. The problem with using nodes and boosters is that by extending the network in this fashion, you then create a section that can easily drop out or lose signal after a period of time, when not in use. Even if the SmartThings hub could see this initially, you would find that it would end up being very intermittent and ultimately frustrating.
I’m taken Smartthings’ advice and seeking some help via the community. Has anyone been in this situation before? Have a workaround etc?