I am in the UK and guest user access was working fine earlier today and now disappeared from my smart things app. I have tried installation again and it says it installed but no longer in the list in the “life” section. I can add it to my favourites but nothing happens when i click it. Also checked …

It came back for me on the Life tab and I had to re-add to the favorites tab. Thanks for the update @Michael_ST

Thanks to @Mindripper @Michael_ST and all who reported so it was fixed so quickly. It is working for me now as well. Kindest Regards, Phil

Mine is back but shows two of three locks offline… The one that shows online has an incorrect status.

Smart Lock Guest Access stopped working yesterday, and says “here was a problem connecting please try later” Help! rebooting did not help

[image] Rob_Walker: Smart Lock Guest Access stopped working yesterday, and says “here was a problem connecting please try later” Help! rebooting did not help See this thread: [image] SmartThings Smart Lock Guest Access - Disappeared (January 17, 2023) General Discussion …

stopped creating door codes but otherwise was working. updated the app… no help. Deleted and reinstalled and was able to create new codes again which as an AirBnb host is of crtical importance.

Same here. Multiple devices not working and I can’t add any new lock codes. Also use for short term rental so this is a pain! I still have the smart lock guest access screen but it is useless. Locks icon at the top no longer has a drop down to add codes, and clicking on locks doesn’t do anything. I…

more info please: brand/model of locks? Edge driver being used? did this only start happening recently?

[image] Monica_Houghton: Just happened today. Clicked on smart lock guest access and it did an update before loading. When the screen opened I no longer had ability to lock/unlock/ add codes Tried my husband’s phone, same update, same issue. Both android phones Same here, I looked after I r…

Smart lock guest access stopped working and now i cant delete user codes issued to guests

SmartApps & Automations

jkp January 17, 2023, 5:05pm 30

See this thread:

Topic		Replies	Views
SmartThings Smart Lock Guest Access - Disappeared (January 17, 2023) General Discussion	108	8434	January 2, 2024
Smart Lock Guest Access - "Couldn't download"? SmartThings (Samsung Connect)	49	11252	September 21, 2020
Smart Lock Guest Access "No Locks Are Online. Try Again Later" SmartThings (Samsung Connect) migration2020	40	6866	June 2, 2022
Smart Lock Guest Access gone SmartApps & Automations	1	570	November 23, 2023
Door Lock Guest Codes set and unset by some one/thing else (Feb 2023 and July 2023) General Discussion troubleshooting	78	8270	November 25, 2023

Smart lock guest access stopped working and now i cant delete user codes issued to guests

Related topics