Our house had a smart garage door opener when we bought it. It looks like iris or linear smart garage opener, but it doesn’t have a name on it so I can’t really tell which brand is it. I tried to connect to my SmartThings app using both the options and also tried to connect it automatically and my app didn’t recognize the opener. Now I’m not sure what brand is it. Is there a way I can recognize it or connect to SmartThings?
Linear OEMs thier controller under about 6 different brand names.
Don’t worry they all are pretty much identical and use the same DTH.
Just use the general device exclusion on your ST hub and the device (instructions are on the Gocontrol site) to ensure it no longer thinks its on the old network. Then just add the device to your ST network. It’s a generically recognizable device and should just be picked up if it’s operating properly.