I was able to set up multiple automations last week but, sometime during the night, it stopped working. I’m just getting “Network or Server error occurred.” I put in a ticket with Smartthings last week but haven’t heard back, yet. Is there anything I can do on my side to get past this?

Since there was no word from support I spent the weekend resetting everything and up until just a moment ago it was working fine. Then the same thing happens all over again with Network or Server error when trying to save an automation. This is pretty frustrating. I got all of my other automations …

Did you open a support ticket by email or by calling in? The best way to get support is by calling and speaking to a support person. https://support.smartthings.com

I just filled out the online form. I’ll try calling tomorrow and seeing what they say. Generally, SmartThing is pretty great. It is frustrating to hit a brick wall with “network or server error”.

Any fix from support? Just did same.

The result was: There is a limited number of objects that can be included in automations. They’re working on raising/getting rid of that limit but, as of right now, you can only have n number of objects in across all automations.

Thanks For confirming Brad. Do you know what N is? And if you use a Scene to reduce the Automation object count does that count towards N? I have been moving more this into Scenes , however having the same problems with Scenes now not allowing editing. I might need to split into multiple Scenes! Tha…

Check out this thread and the posts that it references for additional info. [image] FAQ: Limits and Guardrails (max # of automations, devices, etc) FAQ It seems like in recent months more and more land mines have been discovered that could kill the automations for somewha…

Hi. I updated what I wrote as I misspoke. It’s not n in an automation but n across ALL automations. I don’t know what n is, though. All they told me was: They’re aware of the limitation and are working on it. I told the lady who was helping me, politely, that it didn’t make a whole lot of sense to…

Thanks @BSBishop and @oldcomputerwiz I don’t think I am anywhere close to those limits but since breaking my automations into reusable Scenes (much like functions in programming) the editing error problem has gone away. I have had to also limit the size of scenes as well as I was getting similar er…

Here’s what worked for me: I couldn’t modify an existing automation (I’m well below the actions limit of 250) - kept hitting “Network Error. Please retry”. I deleted the automation and recreated it - that fixed the issue.

Server/Network error when attempting to create an automation

SmartApps & Automations

oldcomputerwiz ( Steve) September 23, 2019, 12:07pm 8

Check out this thread and the posts that it references for additional info.

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Server/Network error when attempting to create an automation

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