[RESOLVED] TTS Not working (May 2016)

[greg]

Is anyone having issues with TTS? I’ve tried multiple smart apps just in case. None work.

47c13ac6-19fb-45c9-905e-9cc0ac751c8f 7:19:51 PM EDT: error groovy.lang.MissingPropertyException: No such property: client for class: physicalgraph.amazon.S3Service$$EnhancerBySpringCGLIB$$97e0dc62

12ac617d-aa19-4d82-b829-aef4526f1e7e 7:16:24 PM EDT: error BIGTALKER(1.1.5) || ERROR: ST Platform issue (textToSpeech)? I tried textToSpeech() twice, SmartThings wouldn't convert/process. I give up, Sorry.. 12ac617d-aa19-4d82-b829-aef4526f1e7e 7:16:24 PM EDT: trace BIGTALKER(1.1.5) || Trying textToSpeech function again... 12ac617d-aa19-4d82-b829-aef4526f1e7e 7:16:24 PM EDT: error BIGTALKER(1.1.5) || ERROR: ST Platform issue (textToSpeech)? groovy.lang.MissingPropertyException: No such property: client for class: physicalgraph.amazon.S3Service$$EnhancerBySpringCGLIB$$d6aa54cb 12ac617d-aa19-4d82-b829-aef4526f1e7e 7:16:24 PM EDT: trace BIGTALKER(1.1.5) || TALK(TalkNow) |mP| >> Why Is This Not Working

[N8XD (I got a hair cut from Alexa)]

For me too.

[greg]

Kinda nice when it’s not just me

[Mike_Maxwell]

Awesome…

[SBDOBRESCU (Bobby)]

Where is the sign up sheet? Notify with speaker & Big talker are skipping events for me too…

[greg]

make a support ticket. I did and they told me it’s a Big Talker issue. But I’m getting the same error with ST stock apps too.

I just showed them the logs from stock ST apps. hopefully that will help

Same Error - speaker notify with sound

[dfairbro1 (Dawn Fairbro)]

Add me to the list also. At least I’m getting a notice from big talker saying that It can’t make the announcement
Oh no I just noticed talking alarm clock doesn’t work either. That’s it, I’m not going to work tomorrow…

[SBDOBRESCU (Bobby)]

Just make sure you call your boss now and let him/her know that ST is screwed up and you won’t be able to wake up on time. Cover your basis.

[Mike_Maxwell]

Maybe they stopped paying for evona, that’s a mighty ugly error…

[ashutosh1982 (Ash (www.smart-dots.com) / Ashutosh Jaiswal)]

Same issue here… No TTS since yesterday. @jody.albritton @slagle … Is this a planned activity ?

[dep_mcl (Chris Mc Laughlin)]

Having the same issue here.

[jody.albritton (Jody)]

Not that I am aware of, I will check into this @ashutosh1982

[gwithers105 (Greg)]

Same issue here as well.

[dfairbro1 (Dawn Fairbro)]

So support told me to reboot the hub and run a z-wave repair… I am not at home, has a reboot helped?

Hey Dawn,

Thanks for the reaching out, and I’m sorry for the trouble. I’m going to first recommend rebooting your Hub, and running a Z-wave network repair.

[Mike_Maxwell]

So support told me to reboot the hub and run a z-wave repair… I am not at home, has a reboot helped?

Hey Dawn,

Thanks for the reaching out, and I’m sorry for the trouble. I’m going to first recommend rebooting your Hub, and running a Z-wave network repair.

???, well that makes a ton of sense, since when is a zwave repair going to help with a platform issue…
I just don’t understand this, If a multitude of folks are having issues with TTS, wouldn’t the service desk test a TTS message on their internal system before telling users to go off and do random nonsense?
It’s starting to remind me of the first thing ISP level one SD folks tell you, reboot your router…

[SBDOBRESCU (Bobby)]

It’s starting to remind me of the first thing ISP level one SD folks tell you, reboot your router…

They are first level! Reboot your router is part of the directions for the 2nd contact attempt…

[Mike_Maxwell]

My favorite: you’re on an online web chat support session, and they tell you to reboot your router…

[greg]

The only response I had so far was to say it was a custom code issue. They haven’t responded to the ST stock app logs I sent that generate the same error.

[TOBob]

They appear to know about it. I got this response from support within the hour to a trouble ticket I opened:
“I’ll get this ticket attached to the fix our engineers are working on and let you know as soon as it goes out!”

[SBDOBRESCU (Bobby)]

I think that part is their favorite too. Problem resolved, customer left the chat, closing ticket.