Rachio integration broken? (March 2018)

Thanks for the feedback, i’ll install it and give it a fair chance. I am interested in ST integration mostly for monitoring and just to have everything controlled from one place. I have a zone dedicated to watering plants on the porch I still like to manually control. Does the ST integration even offer any control over the system?

Just a reminder that Racchio also has an IFTTT channel, so as a temporary workaround you should be able to get some integration that way. At the very least this can be used for direct integration with either Amazon echo or Google home:


Yes, when it worked you could turn each zone on or off. I also have it displayed as a panel in ActionTiles that gives me the visual when the Rachio Schedule runs and shows the status of each zone/valve.

I would agree with the comments above that I do not use ST much for controlling the Rachio except as noted through Google Assistant or in my case mostly Google Home…

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It’s meant to be a mostly standalone system, like Ecobee for example - set it and forget it.

When you want some finer control - like being able to turn on using voice control, etc., it helps to have the ST integration. GH does have a separate command for Rachio, but in my experience it’s clunky and doesn’t work very well. Much easier to route through ST.

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That’s exactly what I was hoping for guys, thank you for the feedback.


Thank you for all of your hard work!

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I had similar issue a week ago, except my rachio said “unavailable” in smartthings, though it still worked in smartthings but wouldn’t with alexa i’m guessing because it said “unavailable” in smartthings. I did the usual, rebooted ST hub, rachio, nothing worked, but I then went into the rachio app and under “more” put the system in standby mode, then turned standby mode off and a minute or two later it showed up in smart things normally.

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I am unable to open rachio within smartthings. All my devices show unavailable. When I click on the smart app it just does spinny icon for few seconds and quits. I try to add it again and gets stuck on spin icon. I cant seem to get into to delete app and resinstall. Anybody else have this issue?

Try here.

I just noticed today that I can’t access my Racchio gen 2 in Smartthings Classic. So removed all Rachio things, then went to the Marketplace to re-add them, and every time I tap on “+ Connect Now”, I get “Something’s Wrong…We can’t load your screen right now.”

Try this…

This looks promising… But… From a newbie standpoint - HOW do I apply this so I can start using my Rachio irrigation system with SamrtThings again?

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Did you get this resolved?
I have the same situation…

Hey folks, sorry for the resurrection here but with the latest bump of the new SmatThings iOS app today, my Rachio is the last remaining thing that’s not supported. I have a Gen 2 8-zone controller and all of the zones/controller itself just come up as inaccessible in the new app. Everything is fine in the classic app, as well as in IFTTT, Alexa, etc.

Given that this is an official integration and not a community one, I’m very surprised it’s taking so long to correct. Or am I missing something on my end? I’ve tried logging out and back in to the SmartApp and all the usual, obvious stuff.

So is the issue with installing via the new ST app?

No, it looks like I can add it no problem - but once I do, the devices all show up as “unavailable” - I have 4 zones and the main controller that come up as devices, and each of them has that same status in the new app. No issues at all in the Classic app, however.

Yea the new app doesn’t support the custom attributes in the devices yet. Once ST adds support i will submit updates to support the new app

My Rachio Controller still works in the Classic App but not in the New App. I called Samsung and they told me that Rachio is no longer supported by Smartthings. I told them it is still showing as a supported device in the Classic App Marketplace. They didn’t have a real answer as to why that was the case. I am a little disappointed in Samsung handling of the New App integration.

I just got off the phone with Samsung Smartthings and they told my that Rachio is no longer supported by Smartthings, is this true, or is the integration just going slowly to the new app? If its just slow integration then Samsung should not be telling their customers that they no longer support Rachio (as it is the best sprinkler controller on the market and I cannot speak more highly of it), as this may affect peoples buying decisions. Just wanted to ask you directly if I should expect integration with the new app or not, and to let you know what Smartthings is telling their customers.