Argh, smartthings. I so desperately want to love you. On paper you’re exactly the home automation product that I want but you’re SOOOOO unbelievably unreliable its impossible! Despite various platform upgrades etc. I’m still having constant problems.
I’ve only got the start kit (plus additional presence sensor) at the moment but in essence here are the issues I’m having on an almost daily basis:
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Presence sensors constantly giving false readings. I continually get notifications saying sensor x is away and seconds later sensor x has arrived home. Makes them totally unusable
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Open/close sensor frequently getting its readings wrong. I keep getting notifications telling me the front door is open when it isn’t! To make this work, with the wonkey presence sensors I keep getting alarms telling me no one is home but the front door has been opened. Neither of these are true as we are at home and the door is closed!
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Battery life: I’ve only had my starter kit since mid September and for two months of that the sensors weren’t working. However, I’m getting notifications on my phone now that I’ve only got 13% battery left in them. Am I expected to change the batteries in these every 12 weeks or so? Or is are they faulty?
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Wall plug – sometimes (most of the time to be fair) this works well. Sometimes though, there’s a horrendous delay in getting the thing to work. It can take what seems like an age to respond – admittedly this is only in the 10-20 second range but doesn’t bode well.
This is in addition to the presence sensors being completely broken for two whole months due to a botched platform upgrade which was totally mishandled and miscommunicated from start to finish.
I really want to add to my setup and get an IP camera and some additional motion sensors etc plus some Hue bulbs, but really cant justify any further investment until the platform becomes at least somewhat stable!
Is everyone else’s setup this flakey?