Perhaps I should elaborate:
Like many here, Smart chief among them, Smartthings works pretty well with Hue for turning individual lights on and off. Unfortunately, it’s very unreliable when hue bulbs are triggered by Hello Home actions, which make up the core of the functionality that everyone wants. What I really don’t understand is why Hello Home actions cannot check the state of a light/switch and then take the required actions to “fix” the state of a device when the initial command fails to work. This is especially puzzling because immediately after a device fails to changes to the appropriate state I can send a “refresh” command to the device and it immediately notifies me of the state, which is always NOT the state that the Hello, Home action was supposed to trigger.
It seems to me that a fairly simple fail-safe would be to implement a check after each Hello, Home action such as:
I sent the proper command to the bulb/device.
Did the command result in the required state?
Yes --> Do Nothing
No --> Change the state
Why is this so difficult to achieve?
I understand that Hue is technically still in “labs” but is listed as a core integration feature, as many others have mentioned. From a marketing perspective, this is deceiving at best, and outright fraud at worst.
At the very least I wish that the engineers at SmartThings would verify bugs such as this and provide regular progress updates on the status of these labs integrations that are marketed as core integrations.
Many of us have thousands of dollars invested in platforms such as SmartThings. At the very least we deserve regular updates on the progress of features regarded as core integrations/compatibilities. I’m about to throw this whole thing out the window and contact the FTC.