Phillips Hue Not Working


I just received a Phillips Hue LED strip to add to my other bulb(s) in the house. It is all set up and as you know there are 3 different bulbs (RGB). It looks like one of the bulbs do not work overall and the next one stays white and will not change so there is only one bulb that actually changes via the app.

If anyone has any ideas it would be appreciated.

Ben J