Osram Lightify no longer supported?

[trickytree1984 (Tommy Haywood)]

Hi. I have been having issues with my osram RGB bulb recently. I just did a reset and when following the instructions to re add to the Smartthings hub, the option is no longer there in the app (see attached). Has it been removed?

[Automated_House (Jimmy)]

just do a general inclusion and it will find it. The brand name is now Sylvania Smart+.

[trickytree1984 (Tommy Haywood)]

Thanks. Got it

[benerkens]

Just added a new Osram bulb E14 candle and it shows as:

OSRAM LIGHTIFY Classic B40 Tunable

[JDRoberts]

@Automated_House

The brand name is now Sylvania Smart+.

True for North America, but the company has always used different names for Europe because Sylvania is a wellknown location there and it has a little different context.

In the EU, the new brand name is Osram Smart+.

FAQ: The Many Names of Osram/Sylvania/Lightify/LEDvance

The marketing people at Osram don’t seem to be able to settle on a name for their smart devices line. They keep changing it, as well as changing whether they will have one name for the entire world or different names for different regions. For a long time the company was known as “Sylvania” in North America and “Osram” in Europe. But then when they introduced their smart devices, they called all of those “Osram Lightify” no matter what region they were sold in. North American retailers didn’t like that because they like to stock all of the brand together, so they switched back to calling the line “Sylvania Lightify.” . Then they sold those lines to a Chinese company, MLS, and decided they would change the company’s name worldwide to LEDVance, which looks good on paper, but is almost…

[benerkens]

Hi JD, on the box is written Osram Smart+, the SmartThings hub calls it Osram Lightify automagic. I have the UK hub.

Grtn Ben

[JDRoberts]

@benerkens

Hi JD, on the box is written Osram Smart+, the SmartThings hub calls it Osram Lightify automagic. I have the UK hub.

Grtn Ben

Osram Lightify was Last year’s EU name for the same products. I don’t know if the SmartThings mobile app uses the regional names or not, though.

[benerkens]

Is it the app or the hub that does the name giving?!

That’s the question.

Grtn Ben

[Automated_House (Jimmy)]

neither, its the smartthings cloud when you create a new device. And really the name is based on the finger print the zigbee chip provides. So they probably changed the label on everything, but the guts are the same.

[trickytree1984 (Tommy Haywood)]

Does anyone have a problem with the bulb switching itself in randomly. Mine keeps turning on. I have made sure nothing is doing it. I removed and reset it and it still happens.