Oh you upgraded your hub? Delete EVERYTHING and start over...THANKS FOR BUYING!

[JDRoberts]

@joewom

I’m lost I upgrade any other electronic device and I have to do it manually why would this be different thought. Phones have started to make it a little easier but still not perfect and that’s about 10 years after the first smartphone. I hated changing phones had to move all my files via a computer and all. Anyone that likes toys like st should know their isn’t a migration tool and v3 will be out and I wouldn’t count on one then either.

Several home automation competitors to SmartThings provide a migration tool, including wink.

How To: Transfer Products From Your Wink Hub to Wink Hub 2 — Wink Blog

But perhaps even more significant is the fact that we were told by more than one senior staff member, including the CEO and the community manager, that they were working on a migration tool almost a year ago now.

Being sent a replacement hub, how do I migrate?

We are working on a backup and restore tool for this sort of event, but it is not ready at this time. How many things do you have set up? Screenshots are probably not a bad idea. I have found that setting everything back up again, while annoying, affords me the chance to clean up some stuff I didn’t like or didn’t realize. Each time it is a bit cleaner.

Will smartthings abandon firmware support for Hub V1?

Well… the migration tool was publicly promised “by the end of the year (2015)”, so… Oh… I just read more recent tweets by SmartThings and Hawkinson. Apparently “end of the year” is now just a “goal” and then a “hope”. Big surprise. In case it’s not obvious, my point is that anything SmartThings says is subject to change at any time. That means any promises to keep Hub V1 supported are not promises.

It was originally officially promised for the end of 2015: