I have searched topics on presence and most of them refer to the consistency of mobile presence not updating correctly (especially on iOS), I’m yet to face the issue because presence is not showing up for me at all.
Specifically, I have set up ST account and then invited my wife (she’s is still on iOS 10). She accepted, created and account and can happily turn our devices on and off. So far so good.
She can see my presence, I can see that she accepted and in manage users setting is listed as Active however her presence is not listed at all.
Thinking I did something wrong I removed her, restarted ST hub and invited her again. Same thing - she accepted, everything works, I see her active but her presence is not there.
I’m out of ideas and I can’t find a discussion topic that would be helpful. Any suggestion what to do next would be greatly appreciated.