New to Smartthings - Camera preview in tile?

Hi, I’m new to Smartthings. I bought a Smarthtings Hub V2. I just integratet my Arlo and Ring Cameras. Everythings works great but I’m missing one thing. Maybe someone can help me with this issue.

Wenn I saw a few tutorials and youtube videos a couple of weeks ago, I saw that people had tiles with camera previews integrated in Smartthings. The Button/Tile acutally showed a Screenshot preview of the cameras. With the cameras I integratet I can only see a Camera lens symbol. Is this kind of compatibility issue or did I configure something wrong?

Thanks for your answers.