I presume you are referring to the super popular and helpful group (with 5600+ members and thousands of posts)?: https://www.facebook.com/groups/SmartThingsUsersGroup
IMHO, I don’t think it is “good internet etiquette” to criticize the nature of another community in this Community; nor take sideways swipes at its moderators, especially considering the tremendous achievements they and their members have made. If you have an issue with admins / moderators, I wish it wouldn’t have to be aired out here in “public” with disparaging remarks. Alternative groups need not put down existing ones. Go high, right … not low?
Meanwhile, there are already at least two other existing and viable SmartThings groups on Facebook which could be nurtured, rather than starting yet another one from scratch:
I always prefer to see expressions of support and unity, rather than further division.
And on a personal note, clearly Facebook is a difficult place to use or run a “Forum” (the post format is far inferior to Discourse or other classic forum software); so, frankly, the fewer FB Groups I have to belong to, the better.
Perhaps if the new group was targeted towards a specific set of topics or demographic (e.g., like the UK group…), then there would be a little more sense.
Yet … goshdarnit, why not just keep leveraging and focusing on this official incredible longstanding SmartThings Community? It’s extremely powerful, generous, famous, and, I think you’d agree, it is moderated very lightly. No?!?
(Thanks for letting me share these respectful personal thoughts.)