New Brands/Devices available on the SmartThings Platform

If you installed it through the new app, I doubt it will work in the Classic app. So try it from the new app to see if it works there. If you do need to remove it, go to the side menu (using the three bars in the upper left of the screen), then open settings (the cog) and select Connected Services. You can swipe left on the app name to remove the connection. Connected services is where you find all cloud-to-cloud integrations in the new app. Hope this helps! :slight_smile:

That was where I needed to remove it. Removing the device didn’t really do it correctly since it was still linked under connected services.

Still confused what exactly is linked with SmartThings though. When I click to open it, it just sits there saying it is opening, but nothing happens. I still need to go to the Tailwind app to open or close it. It does show if it is open or closed correctly, unless I click on it in ST app, where it will just hang saying “opening” or “closing”.

The ST Classic app would allow me to integrate it with the Security system, so it would disarm it when opened, just like how my Schlage locks can disarm the alarm when unlocked in the ST Classic app. As far as I can tell, there really isn’t much integration I can tell at this point.

Any ideas?

I’d contact tailwind. They own the integration. If it’s showing open/close in the new app, you could probably use it to disarm SmartThings Home Monitor in the new app.

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Problem is the new app can’t do nearly as much as the classic app, and the smart home monitor on classic app doesn’t carry over to the smart home monitor on new app. Most devices, if they restrict usage, restrict it to classic app because of the new app not allowing everything.

Tailwind won’t work properly with the Classic app. So you may not have a choice. The new app can now do 90% of what Classic can, plus other new features that Classic never had.

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What do you mean by that it won’t work properly with the classic app? First device I’ve ever seen do that. As for the new app vs. old, the classic app as far more robust automations with it. Until the new app incorporates those I don’t see how it is in any way ready to go. Honestly, I’m not even sure why they can’t get those automatons on there yet.

Have you tried the new app in the past two weeks? The most recent update has made quite a few improvements.


Past couple of days. Doesn’t seem like anything in terms of automations have improved or matched the classic app. Are Routines showing anywhere for you yet, because I can’t find them?

Check out routines in Classic app. Remember, this is all just simple programming and I’m shocked Samsung hasn’t brought it over yet. One of the biggest reasons why people still have been using Classic app.

I can set up automation to go from Away Day mode to Away night mode, but only if it isn’t already in Home Day or Home Night modes. This is key because Away or Home modes determine when certain automations run. I have yet to be able to setup those sequences on the new app.

On top of this, my Schlage door locks only show battery and open/close functions in new app. I have at least 8 functions to change on Classic app.

Really don’t see how the new app is any better, even though it should already show all the same info and features plus more.

They aren’t a thing of the past because Scenes and Automations don’t even come close to the options that exist on routines, hence why you need to still use Routines on the classic app.

Try making a scene that changes mode to Away Day mode then try and make an automation that will change it to Away Day mode at sunrise, but only if not in Home Day or Home Night mode. Doesn’t let you

You would need to make automations that change it from away and home. You need to self migrate all your routines into automations to fully use the new app. The SHM in both are separate, so you would need to configure the new app to use the new one with your modes. You can use presence sensing to change modes and the new STHM if that is what you need. They have stated Routines are never coming over.

Your Schlage lock probably needs the DTH updated to support the new app. DTH usually need to be updated for full functionality in the new app.

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Go check out routines and the options in there. In no way does the new app with scenes and automations even come close in functionality.

Can you give me a specific use case? I’ve moved all my existing routines into scenes and automations.

@jamesonrw & @tpersuit I didn’t realize we were talking in the “new brands” thread. Please move this discussion in the specific thread…


Any updates on other ewelink devices other than the zigbee sonoff?

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Based on the devices handlers, models DS01, MS01 and SA-003


How about the SmartThings Air Quality Sensor and the SmartThings Temp/Humidity Sensor listed under SmartThings. (When) are they available?

Sorry for the dutch language :wink:

The Temp/Humidity is an old device that is no longer sold. Air Quality…you tell us :slight_smile: Devices are regional, so I can’t see it on my USA account. Good find! It may also be mobile OS specific. Does anyone in the USA see this in their app?

Nexia has been added (thermostat)

Samsung has a new 2019 trademark application in the EU for air quality, so likely coming to Europe first. (Air quality sensors are a very popular category there.)